Top Questions

When will my box ship?

WIYB ships boxes 1x a week. If you do not receive an email with tracking within 7 business days of your order, please email info@whatsinyour-box.com

Is WIYB discreet?

WIYB is discreet while maintaining some branding. You can expect a small package to arrive at your doorstep that’s mostly black with pops of pink and yellow. Our logo is printed small on the front. Check out our IG for more pics!

How do I update my account information?

Log in here to make changes to your account at any time.

I’m loving WIYB and want to leave a review. How do I do this?

We love to hear from our box babes! To leave a public review, head over to Cratejoy.com, log in, and navigate to our page.

I have questions, comments or concerns about my delivery.

We’re here to help better your WIYB experience. Please email info@whatsinyour-box.com and a Box Babe Rep will be with you in 24-48 hours.

Orders & Shipping

What is your refund policy?

WIYB has a strict no-refund policy. We state on our Subscribe page, in your order confirmation email, and on our FAQ page, that subscriptions automatically renew.

If you do not want your subscription to renew, be sure to log into your account to pause or cancel it before your next renewal date.

If you have a faulty item or your box is missing an item, contact us directly at info@whatsinyour-box.com and we’re hapy to assist.

Do you ship internationally?

At this time, we only ship U.S. and Canada. International shipping may be in our future, so stay tuned!

When will my box ship?

You will receive an email with tracking when your order ships. If you do not receive an email within 7 business days of when your order is placed, please email info@whatsinyour-box.com.

WIYB Community

I want to get involved with the company. Who should I contact about opportunities with WIYB?

Thanks for your interest in WIYB! Sign up for our newsletter to be the first to know about internship and job opportunities. If you have experience and a specific skill set you’d like to bring to our small but mighty team, email christine@whatsnyour-box.com.

I’m a college babe who wants to bring WIYB to my campus. Who should I contact to do so?

Amazing! To join our network of campus reps, email liz@whatsinyour-box.com to begin the application process.

I want to collaborate with WIYB. Who should I contact about next steps?

We love collabing with other boss babes! For partnership opportunities, email hello@whatsinyour-box.com.

Gifting WIYB

How do I gift WIYB?

WIYB makes a great gift for any gal. To place your gift order, head to our Shop page, choose the item you wish to gift and upon checking out, enter the recipient’s shipping address. Click the “This is a gift” box and enter your name and email address if you do not want the recipient to be notified when it ships (aka you want it to be a surprise!) If you do want the recipient to be notified when it ships, enter their name and email address.

How do I issue a WIYB gift card?

To issue a WIYB gift card, head to our online Shop and click the “Gift Card” option. Gift cards are available in amounts of $15, $30, and $50.